Get Your Business Together

Let me guess

Your business works. That's almost the annoying part. Clients are booking. Jobs are getting done. And somehow... everything still comes back to you.

Someone needs to know what they're doing tomorrow. You tell them. The schedule changes. You sort it. A team member forgets something. You remind them. The client wants an update. You find out what's happening. A job isn't quite finished. You catch it. You are the person checking that everybody else did the thing they were supposed to do. So yes, the business is working. But it is working because you keep making it work. That's different.

Any of these sound like your business?

Tick the ones that hit.

You have a hundred things that need fixing and no idea which one deserves your attention first.

Your team knows what they're supposed to do, but you're still checking that they did it.

When someone calls out, runs late or a job changes, the whole day suddenly becomes your problem.

Your field team is out doing the work, but you can't see what's happening without calling, messaging or chasing somebody.

Jobs move from sales to scheduling to field to invoicing, but information keeps getting lost between those steps.

Important information lives in your head, WhatsApp, email, spreadsheets and whatever somebody remembered to write down.

You've bought tools to make things easier, but they don't really work together. So you're the integration.

You have processes that work perfectly... as long as everybody remembers to follow them.

The same fires keep happening. Different Tuesday. Same fire.

You hired people because the business got too big to do everything yourself... but somehow you're still involved in everything.

And if you disappeared for seven days? You already know which parts would stop. Okay. That's where we need to look.

Here's the part nobody tells you

You don't need to know what's wrong. That's my job.

Please don't spend three weeks trying to diagnose the business before you talk to me. That's literally what I'm here for. You just show me what happens.

A lead comes in. Then what? They say yes. Then what? A job needs scheduling. Who does it? The schedule changes. Who gets told? Your team gets on-site. What do they need? The job is finished. How does anybody know? The client needs updating. Who does that? The invoice needs to go out. What triggers it?

And every time the answer is... "Well, usually I..." there's something I want to look at.

I follow the work until I find where it breaks. That's the session.

Because the problem isn't always what you think it is

You think you have a team problem.

Maybe nobody has clearly defined ownership, what "done" means or what happens next.

You think you need another employee. Maybe you're paying humans to spend hours doing work your systems should already be handling.

You think people need to communicate better. Maybe the field and the office have no reliable handoff. You think you need another CRM. Maybe the five tools you already pay for just need to start talking to each other.

You think you need AI. Maybe you do. Maybe you absolutely don't.

That's why I don't start with the solution. First, I want to understand the business.

Here's how it actually works.

You arrive with 47 things fighting for your attention. You leave knowing what actually deserves it first.

Step 1

Tell me how your business runs

A few questions · about 10 min

In your own words. The people, the clients, the jobs, the tools, the things that keep going wrong. Don't clean anything up. The mess is the information.

Step 2

Pay and pick your time

£150 · by card · 2 min

Pay through a secure Tide page, then pick your session time on the calendar. That locks everything in.

Step 3

The session

45 min · Zoom

Then we talk. Not about some imaginary version of the business where everyone follows the SOP. Your actual business. The workarounds. The team. The field. The scheduling. The handoffs. The "oh, I just do that myself" parts. I ask a lot of questions. We follow the flow until the problem starts making sense.

Step 4 · within 48 hours

Your Business Priority Plan

One page · yours to keep

You don't leave with 47 new things to fix. God forbid. You get: Fix this first. Do this next. Leave this alone for now. Plus one action you can actually take this week.

One page. In order. No fluff.

No 30-page report full of things you already know. No giant transformation roadmap that gives you another project to manage. No list of seventeen new tools to buy.

Open your Priority Plan and know: this is what's actually happening. This is what matters most. This is what I do first. That's the point.

Business Priority Plan48 hrs after your session

What I saw

How work actually moves through your business, and the places it keeps getting stuck.

Priority 1 · fix this first

The thing creating the biggest constraint right now

What's happening, why, what it's costing you, and the first practical move.

Priority 2 · do this next

Not because it isn't important. Because order matters.

Leave this alone for now

Yes, I saw it. No, I don't want you touching it yet.

START HERE THIS WEEK: one action. Something you can actually do.

And then?

Maybe you take the plan and sort it yourself. Cool. It's yours.

Or maybe what we uncover needs more work. Maybe the team needs clearer roles, accountability or training. Maybe scheduling and dispatch are the problem. Maybe your field operation needs a proper way to assign work, track progress, collect photos, handle changes and close jobs.

Maybe the CRM needs restructuring. Maybe information needs one place to live. Maybe your existing tools need connecting. Maybe repetitive work should be automated. Or maybe you've outgrown the software entirely and the right answer is to build something around the way your business actually works.

I can help with that too. But we're not deciding any of that yet. First, we figure out what the business actually needs.

"Okay, Tomi. But can you actually build this stuff?" Fair. OCD Home Solutions, a home services business with clients, consultations, projects, schedules, team members, quotes, payments and inventory, tried off-the-shelf project management software. It didn't fit. So I built around their business instead: one custom operations platform connecting leads, clients, quotes, scheduling, Google Calendar, team management, contractor pay, financial reporting, inventory, automated reminders and AI-assisted workflows. And for Adurah's coaching business: a daily AI briefing that reads the inbox and the industry every morning, plus an AI coworker built around the business's own information. Ask me about either on the call.

What this is not.

✕A 30-page report.

✕Me telling you everything in your business is broken.

✕A disguised sales call where I've already decided what I'm selling you.

✕Me telling you to fire your team because a process is broken.

✕Me telling you to buy another tool before we've looked at the ones you already have.

✕AI because AI is the thing everybody is talking about.

We're doing one thing first: figuring out where the heck you should start.

I only take a handful of these each month. Because I'm actually going to sit down and think about your business. Not run your answers through a template. Not give you the same recommendations I gave the person before you. If there's a spot open, grab it.

Grab a spot

Bring me the mess.

The team issues. The scheduling. The jobs. The clients. The tools that don't talk. The things nobody remembers unless you remind them. The workaround you've been doing for two years and don't even notice anymore. The thing that makes you say: "I know this is ridiculous, but this is how we do it." Especially that. Bring it.

Get your business together

45 minutes · Zoom · £150 · Your Business Priority Plan within 48 hours

Where the heck do I start?